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Okanagan Campus Global Message

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Student Services portfolio review complete

A comprehensive review of the Student Services portfolio is now complete, and two reports have been released outlining the review's findings and recommendations.

With the initial campus build-out complete, and the Okanagan campus entering a steady-state phase, the Okanagan Executive Group recognized the need to put in place regular cyclical review processes for both academic and administrative units on the campus. The Student Services portfolio was selected for the first major review because of its size and complexity, and also because of its focus on the student experience -- a central pillar of strategic planning for this campus since its inception.

We are very pleased with the review’s outcomes. Both internal and external reviewers recognized the tremendous strengths and successes of this portfolio, and have provided excellent recommendations and guidance for future development of the portfolio’s high-quality services to best serve the needs of Okanagan campus students.

The community is invited to read the reports of the internal review committee and the external reviewers:

Over the next six months, the Okanagan campus administration and Student Services portfolio will address the recommendations and report on our progress.

We are very grateful to all who participated in the review process and in particular the many individuals who served on the internal and external review committees.

Internal review committee members were:

  • Peter Arthur, Director of the Centre for Teaching and Learning
  • Patricia Lasserre, Associate Dean, Students and Curriculum, l.K. Barber School of Arts and Sciences
  • Heather Mallory, fourth-year Civil Engineering Student
  • Barbara Marcolin, Assistant Professor, Faculty of Management
  • Sepideh Pakpour, PhD candidate, Biology
  • Janet Teasdale, Managing Director, Student Development and Services, VP Students, UBC Vancouver
  • Nicole Udzenija, Director, Campus Initiatives, Office of the Deputy Vice‐Chancellor and Principal
  • Cynthia Mathieson, Provost and Vice-Principal Academic (Chair)

External reviewers were:

  • David McMurray, Vice‐Principal Student Affairs, Wilfred Laurier University
  • Tim Rahilly, Associate Vice‐President Students, Simon Fraser University
  • Robyn Wiltshire, Director, Office of the Deputy Provost, Student Life and Learning, McGill University.
  • Herbert Rosengarten, Professor Emeritus at UBC, who served in the role of proposal writer/facilitator for the external review

This was a very comprehensive process and the time and dedication of these teams is most appreciated.


Ian Cull
Associate Vice-President, Students

Deborah Buszard
Deputy Vice-Chancellor and Principal